Order and delivery times for Christmas and New Year`s Eve

Orders for Christmas

Orders placed by 2 p.m. (Wednesday) on December 18, 2024 with successful payment can still be processed and shipped by us.

UPS shipments (chilled and frozen products) can be delivered until Friday, December 20, 2024.
DHL shipments (unrefrigerated products) can be delivered until Tuesday, December 24, 2024.

Orders for New Year`s Eve

Orders (unrefrigerated) that were placed with successful payment by December 26, 2024 at 2 p.m. (Thursday) can still be processed and shipped by us as normal.

UPS shipments (chilled and frozen products) can be delivered until Friday, December 20, 2024.
DHL shipments (unrefrigerated products) can be delivered until Tuesday, December 31, 2024.

Important additional information!

Please note that successful payment must be guaranteed! Note here: -> `Payment information`

Please also note the duration of the transport route, which you can see here. -> "Shipping information"

Since there is an increased volume of parcels from transport companies at Christmas and New Year`s Eve, your parcel may take 1-2 days longer to travel using standard shipping.

If you order your Christmas and New Year`s Eve products at the beginning of December, you will help us distribute the parcel volume.

For caviar and livers, we ask you to order them at the beginning of December. Caviar has a shelf life that lasts until at least January next year.
Fresh livers will be delivered from week 50/51. So the earlier you order your liver/caviar, the better we can plan for this.

Telephone hours on public holidays

December 23, 2024 from 9 a.m. to 5 p.m.
closed until December 24, 2024
closed until December 25, 2024
closed until December 26, 2024

December 30, 2024 from 9 a.m. to 5 p.m.
closed until December 31, 2024
closed on January 1, 2024

From January 2nd, orders will be processed again and our normal opening hours will apply.